Your clients mean to rebook.
They just need someone to remind them.
Snappy reminds clients when their dog is overdue for a groom, fills last-minute cancellations from your waitlist within the hour, and follows up with new clients before they find a closer groomer.
No tech skills needed - Built around your tools - Live in days
The real problem
Most of what you lose, you lose after the first call.
A call goes to voicemail. A form sits overnight. The person who was ready to hire calls whoever answered. Snappy answers first every time, so you keep the clients you already earned.
Where the time goes:
- A Goldendoodle client shows up whenever they remember - which means matted fur and a rushed appointment at your busiest time
- A cancellation at 10am left a 90-minute slot empty because texting seven people by hand took too long
- A new client brought in the most beautiful Bichon, said they'd be back, and never rebooked because no one reached out
- Slow Mondays could be filled if you had a way to reach out to clients who haven't visited in a while
What Snappy handles for you.
Set it up once. Snappy runs in the background so nothing slips.
Overdue groom reminders
Snappy contacts clients when their breed's grooming interval is up - before the coat gets matted and the appointment becomes stressful.
Cancellation fill
When a client cancels, Snappy immediately texts your waitlist and fills the slot before the hour is up.
First-visit follow-up
New clients get a follow-up message two days after their first groom making rebooking easy and letting them know you loved their pup.
Review requests
After every great groom, Snappy asks for a review that builds your reputation in the neighborhood and helps new dog owners find you.
Referral generation
Loyal clients are asked to refer a dog-owning friend - the most effective growth channel for a grooming business.
Breed-specific grooming reminders
Snappy can reach out to clients with high-maintenance breeds like Poodles, Doodles, and Schnauzers on a tighter schedule automatically.
The clients are already reaching out. Snappy makes sure none slip.
It answers fast, follows up on every open thread, and tells you who needs attention today - so you can focus on the work only you can do.
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Stop letting good clients slip away.
No tech skills needed. We build it around your tools. Snappy handles the follow-up while you focus on the work.
Not sure how Snappy compares to ChatGPT or Claude?