They loved the session.
Then life got in the way.
Snappy follows up the day after every session to make rebooking effortless, reaches out to clients who haven't been in 6 weeks, and fills cancellations from your waitlist so you're not staring at an open slot.
No tech skills needed - Built around your tools - Live in days
The real problem
Most of what you lose, you lose after the first call.
A call goes to voicemail. A form sits overnight. The person who was ready to hire calls whoever answered. Snappy answers first every time, so you keep the clients you already earned.
Where the time goes:
- A regular client hasn't booked in 8 weeks because they got busy and you haven't reached out - and they probably feel a little awkward calling now
- A cancellation opened at noon and you texted five people by hand before finding someone to fill it
- A first-time client had an incredible session and you never contacted them after - now they're at a different therapist
- Your peak months are great but the slow months feel brutal because there's no system to generate bookings
What Snappy handles for you.
Set it up once. Snappy runs in the background so nothing slips.
Next-day follow-up
Snappy sends a follow-up the morning after every session to check in on how the client is feeling and make rebooking a one-tap decision.
Overdue client reminders
Clients who haven't booked in 5-7 weeks get a personal message from Snappy - warm, not pushy - that brings them back.
Cancellation fill from waitlist
When a slot opens, Snappy texts your waitlist immediately and has the spot filled before the hour is up.
Package introduction after first session
After a client's first visit, Snappy introduces your package options at a moment when the experience is fresh and the value is obvious.
Review requests
Satisfied clients get a review request two days after their session - building your reputation and making you easier to find.
Referral generation
Loyal clients are asked to refer a friend at the moment they're most relaxed and enthusiastic about their care.
The clients are already reaching out. Snappy makes sure none slip.
It answers fast, follows up on every open thread, and tells you who needs attention today - so you can focus on the work only you can do.
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Stop letting good clients slip away.
No tech skills needed. We build it around your tools. Snappy handles the follow-up while you focus on the work.
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